Returns Policy

SHIPPING & Delivery Policy:
We deliver products using TNT. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within (3-4) business days. Shipping times are estimated at between 12-14 business days depending on your location.

REFUND Policy?
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

WHEN do items need to be returned by?
From the time the item is despatched, purchaser will have 30 days day to make contact and return there product!

WHERE do items need to be returned to?
Product can be returned to below address!

Extend Security Pty Ltd.
P.O BOX 7447,
Shepparton, 3632, Victoria, Australia,


Security Policy?
When purchasing from Extend Security, card details are transmitted through a secure server using Eway. Card data is not hosted by Extend Security after processing.

Packing materials?
Do items need to be in orginal packaging for returns? Yes! All product must be in their original packaging upon return!